720-727-7438
FAQ
How do I schedule an appointment?
I offer a free 15-minute phone consultation prior to our first session together. If we feel like we are a good fit, we can schedule our first session together following that initial consult call.
Will my health insurance cover therapy?
New Roots Therapy accepts Kaiser for Colorado only. see "Services + Investment" page for more information on rates and Superbills.
How often will we meet?
I want to honor and respect your time and finances. However, I recommend meeting 1x/week, at least in the beginning, so we can begin to build rapport. If we are engaging in EMDR, I would recommend we maintain 1x/week through trauma reprocessing.
How long will it take?
There is no way to predict how long it takes to heal. However, at the beginning of our time together, we will collaboratively talk through your short-term and long-term goals. I want your investment in treatment to stem from your own hopes and needs.
What is your cancellation policy?
Please let me know if you need to cancel or reschedule your appointment 24-hours in advance of our session. In case of emergencies, I do offer a one-time freebie. However, I do charge the full-session fee of $160 for late cancels or no-shows. Please see "Extended & EMDR Intensive Sessions" page for the EMDR Intensive cancellation policy.
How do I navigate superbills?
Please contact your insurance company directly and ask them the following questions:
“I’m hoping to meet with a therapist who is outside of my insurance network, and I will be paying them directly, $150 per session. What are my out-of-network benefits? Specifically, how much of the $160 will I be reimbursed through my plan?”
“The therapist will give me a Superbill (receipt) for my appointments; do you have a specific form I need to complete in addition to the Superbill in order to get reimbursed? Where do I send this form(s)?”
“How many days can I expect my reimbursement to take?”
“Will I be receiving a check or will the money be deposited into my bank account?”
For more detailed information on Superbills, click here.